Find out why customers around the world use 
FrankieOne daily

We have helped 100+ customers with their onboarding and ongoing compliance requirements. See how our products make compliance easier and safer for our customers every day.

Trusted by world’s top banks, fintechs & financial institutions.

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KYB
KYB

Seamless, end-to-end KYB

“We're excited to bring Shopify Capital to Australia to help Aussie businesses accelerate growth, expand to new markets, and prepare for the peak sales season. FrankieOne's expertise in automated verification and onboarding helped create the best experience for thousands of Shopify merchants to quickly access the funds they need to grow."
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KYC
KYC
AML
AML
Biometrics
Biometrics
KYB
KYB

Staying ahead with our unified, global KYC solution for securities trading

"FrankieOne is an onboarding platform that Tiger Broker uses as external vendors that help us to fulfil our AML/CTF obligations. We work with FrankieOne to enhance our auto passing rate and reduce any manual intervention for the individual client onboarding process. FrankieOne has helped Tiger Brokers do just that and has delivered a seamless experience for our clients."
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KYC
KYC
AML
AML
Biometrics
Biometrics

Making investing rewarding and simple with a seamless onboarding experience

"As an investing platform, we are all about simplicity and making things easier for our customers, so we were impressed by how FrankieOne could simplify compliance for us. The team at FrankieOne have been exceptional in helping us configure the platform so it works exactly the way we need for our customers and our product with minimal fuss."
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KYC
KYC
AML
AML

More play, less wait. Improving compliance & customer onboarding experience

“Getting customers onboard to their chosen device is paramount to our business, especially at peak race or game events where volumes increase substantially. FrankieOne has enabled us to significantly improve straight through pass rates, with risk based decisioning that gives us confidence we know who our high risk customers are. The flexibility of knowing we can add new vendors with the ‘flick of a switch’ in new markets, or if regulation changes - as it recently did - is reassuring.”
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KYC
KYC
AML
AML
Biometrics
Biometrics
Fraud
Fraud

Unifying and automating KYC across multiple jurisdictions

"We chose FrankieOne for its global capability and focus on customer experience. We aim to empower everyone to experience the digital assets world, so having an easy-to-use onboarding experience that minimises friction, while optimising for wide access to our platform, was our most important consideration. We also needed to make sure we weren’t exposed from a risk and compliance perspective as we grow into new regions that have unique KYC and AML requirements. FrankieOne was the only platform that offered the robust security and global coverage we needed, without compromising on customer experience.”
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KYC
KYC
AML
AML

Maximising onboarding rates with flexible, future-proof solution

“The FrankieOne single API has allowed us to get up and running fast, and effortlessly add new vendors and data sources as required. The entire FrankieOne team have been great to work with, extremely flexible and supportive, and we could not recommend them highly enough.”
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KYC
KYC

Maximising pass rates in KYC for a frictionless onboarding experience

“This implementation was fast and painless, and we experienced a substantial uplift in pass rates from April 2020 when we first went live, so we have continued to deploy FrankieOne across the broader Westpac group. The ease of integration, and FrankieOne’s dedicated support team when rolling out to new business units, has been incredible.”
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KYC
KYC

Maximising pass rates in KYC for a frictionless onboarding experience

Customers, particularly younger customers who are drawn to the BNPL model, now expect frictionless and swift digital onboarding from financial service providers. FrankieOne supports growing demand for better customer experience without sacrificing the robust compliance that financial services require.
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