Complete unified
onboarding & fraud-prevention platform

FrankieOne helps banks and fintechs make better decisions using a single API and dashboard to manage KYC/AML and fraud.
Frankie brings KYC, AML, Fraud, Biometrics and Transaction Monitoring Tools, a Customisable Decision Engine and brings it all together in a single customer view.
Frankie brings KYC, AML, Fraud, Biometrics and Transaction Monitoring Tools, a Customisable Decision Engine and brings it all together in a single customer view.
API Integration Hub
Customisable Decision Engine
Single Customer View

Trusted by world’s top banks, fintechs & financial institutions.

Westpac logoAfterpay logoZipmex logoInfoTrack logoVolt logoFrollo logoCampaign Agent logoNovatti LogoBTC Markets logoBeforepay logo
Our clients are digitally-focused financial institutions and fintech companies, including major global banks, neobanks, platform banks and rapidly scaling fintech companies
Illustrative graph showing fraud decreasing and customer match rates increasing
Customer Acquisition

Increase match rates, reduce fraud.

With access to 160+ data sources, Frankie enables companies to make better decisions with more information. Frankie makes it easy for companies to quickly and safely onboard more customers, mitigating fraud and high-cost financial risk.
11%
Uplift
On average, our customers see an 11% uplift in match rates after switching to Frankie.

Frictionless customer onboarding

with Smart UI

Implement in a day

All the screens you need to improve customer experience and increase conversions in one easy to implement web component.

Fits seamlessly into your flow

Fully customise the look and feel to fit seamlessly within your existing onboarding flow.

Pass more customers on the first try

Optimised to ensure the best chance at a first time, self service pass.
Animation showing the Frankie Smart UI onboarding screens being customised into different brand colours
Cloud Native

Infrastructure-as-a-Service

Frankie is a cloud-native, end-to-end platform that automates data capture and decisioning for customer acquisition and ongoing monitoring. It handles the orchestration of all 3rd party tools from biometrics, KYC, KYB, AML through to fraud tools. It's a SaaS offering, no expensive infrastructure, fully hosted and managed always up to date.
Image shows all of Frankie's check and monitoring modules leading into the decision engine
Image shows all of Frankie's check and monitoring modules leading into the decision engine

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Talk to an expert →

Featured in

Award winning RegTech

Decision Engine

Real time, risk based decisioning.

Configurable risk assessments powered by our advanced decision engine.
Image shows all of Frankie's check and monitoring modules leading into the decision engine
Animation shows checks being applied to a customer's profile based on their Customer Risk Rating
Case Management Portal

Single view of the customer.

All-in-one case management tool

Centralised case management, alerts, audit trail, and reporting.
Single click audit report
Multi-level user permissions
Workflow manager
Parent/Child Heriarchy
Screenshot of FrankieOne portal

The one API
to rule them all

Flexible
Gives you full control of your customer onboarding journey.
Powerful
Verify your customers against 160+ data sources with a single call.
Image showing a snippet of the Frankie API code.

Security & privacy is at the heart of everything we do

We’re committed to protecting you and your customer's data and privacy, which is why we’re certified to the highest industry standards.
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State of the Art Data Protection

All data is encrypted individually and owned/ controlled by you.
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Secure

Bank grade encryption with AES-256 and SHA-512 means your data is safe from end to end
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Certified

Our platform and service is ISO27001 certified to give you peace of mind
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GDPR Compliant

You’re compliant from day one, with full control of your data.

Ready to find out more?

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